Frequently asked questions
Do you offer UK delivery?
Yes, we have a selection of hampers which can be delivered anywhere in the UK! Please check out our UK Delivery shop for more information ♡
Why are some hampers only available for collection?
Unfortunately some items are too fragile or too heavy inside the balloon to travel with a courier, so these balloons can only be collected from our HQ in Bournemouth ♡
Can I add my own gifts inside?
Yes, this option however is only available for local collection from our HQ in Bournemouth.
How quick is delivery?
Once posted, your balloon will arrive the next day!
Does the balloon come inflated?
Yes! All of our balloons will arrive exactly as you see in the image. Fully inflated with a gift bow & tag so they can be sent directly to the receipient ♡
Are there any care instructions?
We recommend keeping your balloon away from direct sunlight as this can cause the balloon to cloud over.
What happens if my balloon pops in transit?
We invested a lot of time into the perfect packaging & courier service to ensure our balloons arrive safely. We only use the best qualatex balloons, however they do have a very small fail rate.
Can I personalise my balloon?
Yes absoloutely, we can personalise with any text, ribbons and gifts. If you need a colour that isn't available on our site please get in touch and we would be happy to help ♡